The 7 Top Tips For Developing A Great Small Business

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1. First and foremost you must have a passion for what you do! Then you must get a policy and procedure manual written, explaining how you do business with your customers so when your business grows and employ staff they know exactly what is expected. As the saying goes ‘when you get serious, get systems,’ this helps with clarity about what, why and how you do things.



2. Save 80% and live on 20% of your profits. It is a mistake that I have seen to many people make when they start out in business. It can be tough, but the ability to discipline yourself to do this separates the people who want to nurture a business from those who enjoy spending the profits.

3. Don’t look down on any kind of work you are given, take pride in whatever it is you are doing. So if I am sweeping the floor in one of my shop I do it with enthusiasm and I do a great job. I would never ask a staff to do a job that I haven’t done or wouldn’t do. This earns respect from your employees.


4. Look for ways for doing ordinary things differently and in a better way. It’s the little improvements that make consistent and big impacts on the bottom line. I teach my team that the difference between ‘ordinary’ and ‘extraordinary’ is the little bit extra!

5. Get involved in every community event, charity or school function you can. It is the cheapest form of advertising and you will gain respect immediately as your business is seen as contributing to your community.

6. Form a focus group with customers and survey them at least every 12 months to see how they like doing business with you. Do it yourself but be very professional, or better still employ a specialist in this area to help you and use it as your business plan for the next year. It will ensure that you save money on things that customer don’t necessarily want or find important. It is a good idea to involve your team in this.


7. Communicate with your staff and involve them in business-building decisions. Your leadership style must one that empowers and encourages people because it is the most effective approach to bring out the best in people.




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